UVINNECO Return Form

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Dear Customer, We're sorry to hear that you're considering returning your item.You have the right to withdraw from the contract within the statutory period of 14 days and return the purchased goods without providing any reasons. To ensure a smooth and hassle-free return process, please complete the following form with accurate details. Your satisfaction is important to us, and we aim to resolve any issues promptly. Thank you for your cooperation.

 

Sincerely,

your Uvinneco-Team

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Return Instructions:

 

Submit the following information to info@uvinneco-filter.com:

 

I hereby confirm my withdrawal from the contract.

 

Order Number / Invoice Number: 

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First name:

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Last name:

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Email:

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Please provide your IBAN (International Bank Account Number) for the refund of your purchase.

 

Which product are you looking to return?:

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What is the reason of the return?:

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1. Compatibility Issues: "UVINNECO didn't fit my faucet model."

2. Leakage Problems: "Experienced leaks or dripping with UVINNECO attached."

3. Unsatisfactory Design: "Not pleased with the design or aesthetics of UVINNECO."

4. Changed Mind/Not Needed: "No longer required or changed my mind about using UVINNECO."

5. Damaged or Incomplete Delivery

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After submitting the completed form, kindly return the UVINNECO item to us via mail. You can send it directly to our warehouse at the following address: Derma Op d.o.o., Kajuhova ulica 1, 8250 Brežice, Slovenia.

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For further inquiries, you can contact us via the following email: info@uvinneco-filter.com